INSERTEL is a telecommunications company located and operating in the archipelago of the Canary Islands in Spain. The company is providing broadcast telecommunication services for Radio and TV stations, including the hosting of communications and IT systems for third party transmission centres.

Both Carlos Medina as our Project engineer and myself, Henry Reyes, representing the company’s technical direction and operations bet heavily on AEQ technology as part of our offering of services for Radio Broadcasters. These services consist in transporting their programme and contribution audio over IP Networks and especially over the Internet.

The equipment that we have selected to cover our needs for our project have all been of AEQ’s  Phoenix Family of AudioCodecs, specifically the Phoenix Studio and Phoenix Mercury. The units are installed with our customers depending on the type of connection that the customer needs to establish and also the type of available link. We are providing services both for point-to-point and point- to-multi-point.

For our point-to-point connections or STL’s, we are using links that are generally initiated in a studio and ending in a transmitter centre. The point-to-multi-point are normally accomplished from one studio to several transmitter centres (other destinations are of course possible) with the multi-unicast  system that is available by default with the AEQ IP AiudioCodecs.

Due to the large number of equipment that are connected to our network and the wide geographical spread of this throughout the archipelago of the Canary Islands, the centralized management of the AudioCodecs becomes paramount. The AEQ ControlPhoenix provides us with all the necessary tools to manage our network of Codecs.

From the application of the AEQ ControlPhoenix we can supervise the status of all the AduioCodecs. Alarms and events and even Input and Output Audio levels can be verified for each piece of equipment thanks to the real-time on-screen precision Vu-meters. Any connection can be established or modified quickly and intuitively.

For reasons of configuration and our customers and their applications, on our proper INSERTEL Network we are normally using RTP Communications for our point-to-point connections. Nonetheless, the AEQ Phoenix AudioCodecs allows us to use any other common protocols to establish the connections such as SIP, either with or without an associate Proxy Server.

For connections requiring SIP Server, we would like to highlight that AEQ are providing free of charge the use of their dedicated SIP Server. This service is included with each of the AudioCodecs that AEQ delivers and allows us to connect two codecs without the need for fixed IP addresses.

Also, the AEQ AudioCodecs allows us to configure and modify the buffer to enable the correction of communication errors.

At INSERTEL we decided to trust the technology from AEQ, mainly because it is a manufacturer of recognized prestige and once accomplished the assessment in regards to the IP Technology that AEQ are providing and how it is working when deployed in a real environment, we could verify that it is up to standards and very reliable. We are as of whole very satisfied with the result that the AEQ solution has provided for our installation.

Henry Reyes

Technical Director

Insertel Canarias



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